Return & Refund Policy
We are committed to providing you with a high-quality shopping experience. If you are not satisfied with your purchase, our return and refund policy will ensure your rights. Please read the following terms carefully:
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Return Policy:
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You can request a return within 30 days of receiving the product.
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The product must remain unused, undamaged, and include all original tags and packaging.
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Return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was sent.
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Refund Policy:
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Once the returned product is received and passes the quality inspection, we will process the refund.
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Refunds will be processed within 5-10 business days and returned to your payment account.
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If the payment method was by credit card, the refund time may vary depending on your bank's processing.
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Defective Items:
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If the product you received is defective or not as described, please contact us within 7 days of receiving the product, and we will offer a free return or exchange.
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How to Apply for a Return:
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Please contact us via our email 1165430498@qq.com with your order number, photos of the product issue, and your return request.
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Once the request is approved, we will provide you with the return address and instructions.
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We highly value your shopping experience. If you have any questions about returns or refunds, please feel free to contact us.